[Jason]

are these just dumbass teenagers complaining about $10 refunds being too slow or WTF are these petty complaints on all over LET and and WHT

https://www.google.com/search?q=hosthatch+review+site:www.webhostingtalk.com

[Zachary]

I mean

https://www.webhostingtalk.com/showthread.php?t=1806825

Sorry, I don’t think you understand. They never denied my “CANCELLATION/TERMINATION REQUEST,” they denied my “REFUND REQUEST.” Those are two very different things.

They told me that TUN/TAP support requires opening a ticket **AFTER** my server was terminated. It was terminated upon my request, yes, but why tell me this when there is no longer a server to request TUN/TAP for? Why is there no info at all on their website, nor on the product page where said feature is advertised, about having to manually request for it? For your information a lot of VPS providers including the cheap ones with comparable prices to HostHatch offer the ability to enable TUN/TAP through their control panels.

[Nicole]

LMAOOO apparently the answer is yes.

[Olivia]

I don’t know but I give kudos to a small independent company who doesn’t change their name despite a decade of punks trashing their name all over the boards…

[Brian]

What’s the deal with HostHatch on LowendTalk lol

[Brittany]

pretty sure they have NVMe SSD machines, don’t they

[Jonathan]

SSD VPS powered by NVMe storage — HostHatch

HostHatch
https://hosthatch.com
HostHatch offers SSD VPS, powered by NVMe storage in Stockholm, Amsterdam and Los Angeles.

[Isabella]

What type of customer asks for a refund on a $5 VPS server

[Janice]

What type of customer asks for a refund on a $5 VPS server

🥹🥹🥹

his VPN prob got banned by MailChimp for spamming

[Sandra]

Good hardware, support sucks:

https://lowendtalk.com/discussion/163774/my-hosthatch-review

But what do you expect for the crazy cheap deals they are offering, you pretty much should never expect any customer support at those rates.

[Russell]

Does the price include DDOS-protected IP address

https://hosthatch.com/features

or do you have to pay something extra for that like in Vultr?

[Justin]

They are s**t…

Their network uptime shows 100% uptime

My VPS has been down 3 times the past 3 months, for many hours…

Most recently it’s down now for the past 8 hours…

But their network status shows 100% uptime

When I asked them about this, they said:

“Regarding the status page at status.hosthatch.com, the uptime being monitored on that page is for the network as a whole, for each of our regions. We do not currently have a system set up to monitor uptime on a per-node basis. The downtime you’ve experienced was due to the hardware node itself and not our Singapore network as a whole. I hope that makes sense.”

So the whole of their “Singapore network” needs to go down, in order to report an uptime status issue?

But if their customers servers are down, for 8+ hours.. that’s not a status update worthy..

That’s a scam, they don’t want the world to know that their servers keep going down.

They don’t even share any status update about their Singapore downtime… why? because they don’t want people to know.

Why they don’t want people to know? because if they start sharing how often their servers go down, who would buy from them?

Stay away from Hosthatch.

[Brittany]

And you can argue it’s because they are “low cost”

but they advertise themselves as “production ready” and they don’t publish true network uptime status…

So they are basically a scam… low cost scam..

[Andrew]

“Regarding the status page at status.hosthatch.com, the uptime being monitored on that page is for the network as a whole, for each of our regions. We do not currently have a system set up to monitor uptime on a per-node basis. The downtime you’ve experienced was due to the hardware node itself and not our Singapore network as a whole. I hope that makes sense.”

believe it not this is pretty standard for the entire hosting industry. and per-server monitoring is only a recent thing really with providers like DigitalOcean or Linode, but traditionally you had to monitor the machine yourself

[Author]

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