why does Squarespace SSL take so long to activate
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Laura
GuestI had a client I moved their main site to WordPress and their Squarespace to subdomain for only a shop and SSL is taking hours to activate
SSL certificate status: Processing
can’t even load the shop, it says “Your connection is not private”
Kayla
Guestdid you ensure www prefix is turned off? this should be off for subdomain sites according to Squarespace docs
Use www prefix Add “www” to the beginning of your domain
Patrick
GuestYep www is turned off
Samuel
GuestAll settings are correct I think from this…
Sara
GuestSquare Space is horrible, their web designs absolutely suck and super clunky, I don’t know why you’d use them for a shop. Are they cheaper than Shopify?
Janice
GuestI also see this in the settings:
Transfer your domain to Squarespace
– Free SSL certificate and WHOIS privacy
– Manage the website and domain in one place
– Keep your site live during the transfer processSTART TRANSFER – LEARN MORE
Does this imply that SSL is not free if my client is using Godaddy for registrar?
Bryan
Guestsounds like a problem for Squarespace Support to address.
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